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Are you ready for the new normal?


Hello, ever thought that we could be looking at a business opportunity to rethink our very existences?

Because necessity is often the mother of invention, the pandemic could bring some positive outcomes. Individuals, communities, businesses, and governments are all learning new ways to connect. And businesses are finding faster, cheaper ways to operate. These changes could make for better management and more flexible workforces. Are you ready? Find out how in this issue with 3 changes you will need to be ready for the post COVID economy in this week’s newsletter.

In this issue:

  • What we have been working with BGR clients
  • The latest 1 June measures 
  • 3 changes for a post COVID economy

We plan a return to the office in July. Build Grow Run is fully open and you can book an hour consultancy slot anytime. 

Book my coaching session today

See you on Zoom (until July),

Ellie and Phil

📱 Ellie – 0475 841 664
👊 Phil – 0412 667 864


Welcome to new clients En Casa, who have developed a range of cook at home meals from local regional produce 🍽  As well as a premier in-home private chef dining experience. Check them out. They join Wendy Champagne, a talented screenwriter and business copywriter ✍ who also helps people master their scripts and writing projects and the Byron Bay Film Festival (watch this space, they have some amazing things planned) 🎬.  And that’s not all of our new clients….

It’s been a busy few weeks!

  • we have advised a client on a letter to the Apple Education head
  • helped prep a client for a briefing with the Prime Minster’s special advisor for education
  • finessed website copy for a soon to launch drinks client
  • helped align priorities for a food client
  • advised on some goals around the development of a new workshop series aimed at the peri-menopausal woman

Remember, at Build Grow Run we can help you set goals and meet them. With our coaching support we act as your critical business friend. We are here to help. We look forward to working with you and thank you to everyone who has recommended us. Please continue to do that!


Monday, June 1, marks the start of a new stage of freedom for businesses – some who are just pleased they survived the past two months.

General rules about gatherings at homes or public spaces remain the same (five and 10 people maximum, respectively), but restaurants, pubs and cafes will be allowed to host 50 patrons – although they can only take group bookings of a maximum of 10 people.

Beauty and nail salons

While hairdressers and barbers could keep operating during the lockdown, beauty, waxing, tanning and nail salons will be allowed to reopen but serve no more than 10 clients at one time.

They must also follow a safety plan which should include measures such as removing magazines and tablets from waiting areas and designating a staff member to enforce physical distancing.


Are you beginning to think about what your new coronavirus economy might look like?

Are you being realistic about what your new normal is?

It might be a whole year until you start seeing profits and it may never be as good as before, but how are you planning to make it work? You need to get pretty good at adapting and you can count on us here at Build Grow Run to help you rethink your business model.

1. Are you e-commerce ready?

The pandemic has accelerated a change in shopping habits that was already well established. Shoppers forced online may stay online. The way Australians shop has changed since restrictions to curb COVID-19 have been in place.

Boston Consulting Group (BCG) surveyed Australian consumers in late April and found the percentage of people who shopped online had increased to 76 per cent, compared to 39 per cent four years ago.

Boston Consulting Group says Australians aged over 52 took up online shopping in increasing numbers. The BCG survey found more older Australians shopped online for the first time during April, and people who had shopped online before were purchasing items or services from new categories. That means new audiences above 52 years of age, have really increased their first-time digital purchases.

2. Human contact is minimised

It is becoming possible to imagine a world of business—from the factory to the shop floor—in which human contact is minimized. But not eliminated: Getting back to normal will include popping into stores but offering options for no-touch deliveries and purchasing.

3. Building your resilience

We will all need to consider how to establish more resilience. The pandemic could end up rivalling or even exceeding any world financial crisis in economic damage.

The implication is that companies will have to rethink, not tweak, their business models. Are you ready?


CORONAVIRUS BUSINESS SUPPORT – business.gov.au and 13 28 46 ️ 

If your business has been affected by the coronavirus, AusIndustry have a team of dedicated customer representatives who can help on 13 28 46. The dedicated team will be available to assist you with extended hours between 7am – 9pm across Australia, Monday to Sunday.  Information about the support available to business can also be accessed at business.gov.au which is being continuously updated as new information becomes available.