Stephanie May, Eco & Basics
“I saw a post on Facebook from Build Grow Run offering help and advice to small businesses in the area. I have owned my business for just on a year and was finding myself increasingly caught up in the day to day running of the operational side while losing track of the bigger picture planning.”
How we, BGR – EFS supported you
From the first session, Ellie was able to give me advice on:
- Creating a business plan
- Creating a marketing plan
- The need to grow my return customer business and utilise my existing database for marketing
- Ideas to refresh my website to increase engagement
- Ideas for improving cash flow
- Increasing my visibility on Google
Outcomes
“Ellie has inspired me to create a comprehensive six-month marketing plan combining blog and social media posts under a common theme and including VIP specials in regular newsletters to customers. Our email open rate in the first two months of these newsletters has been very high and we are confident that we are creating compelling content. Importantly, sales also increased! I am feeling much more confident in finding the balance between working on and in my business and look forward to my regular sessions with Ellie.”